Welcome

At ZEUS Bioscience, customer satisfaction and reliable service are at the heart of everything we do. Our support team is here to assist you with any technical issues, product guidance, or service requests.

How We Can Help

You can reach out to us for support in the following areas:

  • Product installation and setup

  • Software / firmware updates

  • Troubleshooting and diagnostics

  • User manuals and documentation

  • Warranty, spare parts, and service requests

  • Training & user education

  • Frequently Asked Questions (FAQ)

Our Support Process
  1. Contact us: Use the form below or reach out via our contact details.

  2. Information collection: Please provide product model, serial number, error messages, or screenshots to help us assist you effectively.

  3. Assessment: Our technical team will evaluate the issue and suggest possible solutions.

  4. Resolution: We provide guidance, patches, part replacements, or service arrangements as needed.

  5. Follow-up: After resolution, we ensure your satisfaction and offer additional support if required.

Multilingual Support

Our technical team can provide assistance in English, Turkish, French, Russian, and Spanish.

Documentation & Downloads

Before reaching out, you may find quick answers in our documentation:

  • User Manuals

  • CE / Compliance Certificates

  • Software & Firmware Updates

  • Product Brochures